Yes, we ship to all regions within Spain, including the Canary Islands, Melilla, and Ceuta. We also offer international shipping to customers outside Spain.

Once your order is processed and shipped by our suppliers, you'll receive a tracking number via email. You can use this tracking number to monitor your package's status and location at any time through our shipping partner's website.

Within Spain: Orders typically take 2-4 business days from order confirmation to delivery. Our suppliers generally process and ship orders within 2-4 business days, and delivery times may vary depending on product availability and external circumstances.

International orders: Delivery times extend to 10-15 business days depending on your destination and selected shipping method. International shipments may experience additional delays due to customs inspections or local regulations.

Note: Exact delivery estimates are indicated on each product page and in your order confirmation email.

You have 14 days from the date of delivery to return items in their original condition. For complete details on return conditions, eligibility, and procedures, please review our Política de Devoluciones.

Everything you need to know about returning items is detailed in our Política de Devoluciones. This includes step-by-step instructions, return conditions, required documentation, and the complete return process.

If you receive a wrong or defective item, please contact us within 48 hours at fiestifyspain@gmail.com and provide photos of the issue. We will either replace the item or provide a full refund according to our return policy terms.

We accept the following payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express, Maestro
• Digital Wallets: PayPal, Apple Pay, Google Pay, Shop Pay
• Other: Union Pay

All payments are processed securely through our encrypted payment system.

First, check your spam/junk folder as emails sometimes end up there. Verify that you provided the correct email address during checkout. If you still haven't received your emails, please contact our support team at fiestifyspain@gmail.com for assistance.

You can email us at fiestifyspain@gmail.com and we aim to respond within 24 hours. You can also chat with our Chatbot for immediate assistance with common questions and order inquiries.